7n777 Privacy Policy

When you interact with the 7n777 platform — whether by browsing, registering an account, depositing funds, placing wagers, or contacting support — certain personal data is collected. This section sets out exactly what categories of information we gather and the context in which each is collected.

Account Registration Data

When you create a 7n777 account, you provide us with your full legal name, date of birth, residential address (including division, district, and postal code within Bangladesh), email address, and a chosen username and password. This information is required to establish and maintain your account, verify your eligibility to use the platform, and communicate with you about your account activity.

Identity Verification (KYC) Documents

Before processing your first withdrawal — and in some cases during account review — 7n777 requires identity verification in line with standard anti-money laundering (AML) practices. The documents we may request include a copy of your National Identity Card (NID), passport, driving licence, or other government-issued photographic identification, as well as proof of address (utility bill, bank statement, or similar document dated within the past three months).

Financial and Payment Data

When you make a deposit or request a withdrawal, 7n777 collects the information necessary to process the transaction. For mobile financial services such as bKash, Nagad, Rocket, and Upay, this includes your registered mobile number. For bank card payments (Visa, Mastercard), only partial card data (last four digits, expiry date, card type) is stored — full card numbers are processed and held by our payment gateway partners only, never by 7n777 directly. For bank transfers via Dutch-Bangla Bank or BRAC Bank, we retain the account number and branch details you provide.

Gameplay and Transaction Records

7n777 maintains a complete log of all wagers placed, games accessed, bet outcomes, deposit and withdrawal transactions, and bonus redemptions associated with your account. These records are maintained for operational, audit, and responsible gaming purposes and form the primary record in any dispute resolution process.

Technical and Device Data

When you access the 7n777 platform, our servers automatically record certain technical data including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), session timestamps, and the pages or game sections you navigate to. This data is used for security monitoring, fraud prevention, and to improve platform performance.

Communications Data

If you contact 7n777 customer support via live chat, email, or any other channel, we retain a record of that correspondence including the content of messages, timestamps, and the resolution applied. This enables us to maintain service continuity and review support quality.

7n777 processes your personal data only for clearly defined, lawful purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The following sets out the specific purposes for which your data is used and the legal basis underpinning each use.

• Service Delivery: To operate your account, process deposits and withdrawals, grant access to games, and deliver the full range of 7n777 services. This is the primary basis on which your data is processed — it is necessary to perform the contract between you and 7n777.
• Identity and Age Verification: To confirm that you are at least 18 years of age and that the identity information you have provided is accurate. This is both a contractual requirement and a legal obligation under responsible gaming and AML standards.
• Payment Processing: To execute deposit and withdrawal transactions via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank). Payment data is shared with payment gateway partners only to the extent necessary to complete each transaction.
• Fraud Detection and Security: To monitor accounts and transactions for suspicious activity, prevent unauthorised access, detect and investigate potential fraud or bonus abuse, and maintain the integrity of the platform. This processing is based on our legitimate interest in protecting the platform and all of its users.
• Responsible Gaming: To monitor for potential signs of problem gambling behaviour — such as significant increases in deposit frequency, extended session durations, or patterns that may indicate loss-chasing — and to reach out where appropriate in accordance with our responsible gaming obligations.
• Legal and Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) and counter-terrorist financing (CTF) standards, respond to lawful requests from regulatory or law enforcement authorities, and maintain records as required by applicable law.
• Customer Support: To respond to your queries, investigate complaints, resolve disputes, and improve the quality of our support services. Support records are retained to ensure continuity if you contact us more than once about the same matter.
• Marketing Communications: With your explicit consent, to send you promotional emails, SMS notifications, or platform alerts about bonuses, new games, seasonal promotions (such as BPL and Eid specials), and platform updates. You may withdraw this consent at any time by updating your notification preferences in your account dashboard or by contacting support.
• Platform Improvement: To analyse aggregated, anonymised usage data to identify areas where the platform can be improved, optimise game loading performance, and refine the user experience for players in Bangladesh.

7n777 will never use your personal data for automated individual decision-making that produces legal or similarly significant effects without offering you the ability to request human review of that decision.

7n777 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes. However, to deliver our services effectively, certain data is shared with carefully selected third-party partners in the following circumstances.

Payment Service Providers: When you make a deposit or withdrawal, your transaction data is shared with the relevant payment processor (for example, bKash, Nagad, Rocket, Upay, or the applicable card gateway). These providers receive only the data necessary to execute the transaction and are contractually prohibited from using it for any other purpose.

Game Providers: When you launch a casino game, limited session data is passed to the relevant game provider (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Hacksaw Gaming, or Play'n GO) to establish the game session, validate your account balance, and return game results. Game providers do not receive your full personal profile.

Identity Verification Services: KYC documents may be processed through third-party identity verification service providers to validate document authenticity and cross-check against watchlists as required under AML standards. These providers operate under strict data processing agreements with 7n777.

Analytics and Security Providers: Aggregated or pseudonymised technical and usage data may be shared with analytics and cybersecurity service providers to help us monitor platform health, detect anomalies, and improve performance. This data does not directly identify you.

Legal and Regulatory Authorities: 7n777 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law, pursuant to a court order, or where 7n777 has a good-faith belief that such disclosure is necessary to prevent fraud, protect user safety, or comply with a legal obligation. In such cases, 7n777 will disclose only the minimum data required.

Corporate Transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving 7n777, your personal data may be transferred to the acquiring or successor entity. You will be notified of any such transfer via the email address associated with your account and will be given the opportunity to request deletion of your data before the transfer is finalised, subject to any applicable legal retention obligations.

The 7n777 platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience. A cookie is a small text file placed on your device when you visit a website. The following describes the types of cookies 7n777 uses and the purpose of each.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will impair core platform functionality — in particular, you will not be able to maintain a logged-in session or access your wallet. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.

In addition to cookies, 7n777 may use web beacons (small transparent images embedded in email communications) to confirm whether a promotional email has been opened and to measure engagement rates. If you prefer not to receive tracked emails, you can disable image loading in your email client or opt out of marketing communications entirely via your account settings.

7n777 implements a layered set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, we apply industry-standard practices and continuously review our security posture to minimise risk.

Technical Measures in place at 7n777 include:

• SSL/TLS Encryption in Transit: All data exchanged between your device and the 7n777 servers is encrypted using TLS 1.2 or higher, preventing interception by third parties during transmission.
• Encryption at Rest: Sensitive personal data — including KYC documents, payment details, and account credentials — is stored in encrypted form on our servers. Password hashes are stored using a one-way hashing algorithm; your actual password is never stored in plain text.
• Access Controls: Access to personal data within 7n777's internal systems is restricted on a strict need-to-know basis. Employees and contractors who do not require access to personal data to perform their job functions are not granted it. All access is logged and periodically audited.
• Intrusion Detection: 7n777 employs real-time monitoring and anomaly detection systems to identify and respond to potential security threats, including brute-force login attempts, unusual withdrawal patterns, and API abuse.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their 7n777 account for an additional layer of login security. Account security settings are accessible directly from the account dashboard.

In the event that 7n777 becomes aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will take immediate steps to contain the breach and will notify affected players without undue delay via the email address associated with their account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps 7n777 is taking to address it.

Your personal data is stored on servers located in secure data centre facilities. While these may be located outside Bangladesh, any cross-border data transfers are conducted under appropriate safeguards, including contractual data protection clauses with the receiving entity.

As a 7n777 player, you have a set of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 72 hours and aim to fulfil it within 30 calendar days.

7n777 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The table below summarises our standard retention periods by data category.

7n777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made to this policy, we will notify registered players via the email address associated with their account and will display a prominent notice on the platform for a minimum of 30 days following the update. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the 7n777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this policy, you should cease using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how your data is being handled. We are committed to communicating any significant changes clearly and proactively rather than relying on players to check for updates independently.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by 7n777, please contact our Data Support team using any of the following channels. Please include "Privacy Policy" or "Data Request" in your subject line so that your query is directed to the appropriate team member.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, including all Bangladesh public holidays, via the chat widget on the 7n777 platform.
• Response Time: Privacy-related requests are acknowledged within 72 hours and fully resolved within 30 calendar days in standard cases.

7n777 is committed to resolving all data-related concerns fairly and transparently. If you believe we have not adequately addressed your concern, you retain the right to seek further resolution through any available legal or regulatory channel applicable in your jurisdiction.